Start by reading the grade definition.
CIRQUVIA quotes three cosmetic grades, A, AB+ and AB, ordered by how visible the scratches are. Other suppliers may use A, B and C or their own labels, so do not assume that the same letter means the same condition in two quotes. Compare each written description with what your customers will accept; the checklist below helps structure that discussion.
Grade A: light scratches
Light signs of use with only minor scratches. Ask whether any screen marks, housing wear or dents are allowed, and how inspection is performed.
Grade AB+: more visible scratches
More visible scratches than Grade A. Ask which visible wear is permitted and how it shows in the batch photos.
Grade AB: the most visible scratches
The most visible scratches of the three grades. Ask for detailed defect disclosure and confirm which issues are cosmetic and which affect use.
A grade describes appearance only. Battery, functionality and repair history are agreed separately, and the criteria for a particular batch are confirmed in the written quotation.
Describe the condition area by area.
| Area | Questions to resolve |
|---|---|
| Display surface | Are scratches visible with the screen on, off or both? Are chips or cracks excluded? |
| Housing and frame | What scuffs, dents or finish wear are allowed? Are camera lenses and buttons intact? |
| Screen operation | How are touch response and display faults checked? Is there a disclosed exception? |
| Functionality | What functions have been checked, and how are failed or untested functions identified? |
| Battery and parts | What battery condition and repair information is supplied? Record these separately from appearance. |
Agree inspection conditions as well: lighting, viewing distance and whether a screen protector or case is removed. Clear conditions make a comparison more repeatable than words such as “excellent” without examples.
Ask for examples that match the proposed batch.
A clean promotional picture of a model cannot demonstrate the condition of devices offered for sale. Ask for examples showing the display, sides, back and any permitted marks, and clarify whether they represent a sample or the actual proposed devices.
Where individual inspection records are offered, ask how they are linked to the devices in the batch. Do not post complete device identifiers in a public enquiry; agree an appropriate business channel for any records needed later.
Ask for representative photos and the applicable written grading criteria before agreeing a particular batch.
Write down what happens when the description does not match.
Before purchase, agree when and how the buyer will inspect the shipment, what evidence is needed to document a discrepancy and which written resolution terms apply. The grade description, exceptions and acceptance process should be consistent across the quotation and order documents.
For example, two offers that use the same grade name may allow different levels of frame wear. Compare the descriptions and examples first, then decide which fits your resale channel. This is an illustrative comparison, not a statement about a supplied batch.
Prepare a buying requestKeep the other buying checks separate.
Cosmetic grade is only one part of a used-phone offer. Continue with the battery, parts and locks guide, or build your request on the wholesale enquiry page.